I was pleasantly surprised to receive the package earlier than the expected delivery date. Assembly was relatively straightforward, with just a few major components to deal with. The only slightly tricky part was attaching the back seat – it's important not to tighten it too much initially. The instructions recommend tightening to 60% first to ensure all screws fit properly, before fully tightening them. Apart from that, the rest of the assembly was straightforward and intuitive. The chair itself is quite spacious and offers a 360° swivel, which is a nice feature. However, it's important to be careful with the power cord to avoid tangling. The headrest and tilt degrees are somewhat limited, as is the massage mode, but the kneading massage function offers decent force and can operate in both clockwise and counter-clockwise directions. What I particularly like about the chair is the feel of the waterproof leathaire material – it adds a touch of luxury to the overall experience. What impress me the most is the customer service. Despite thelunar year , I got my answer quickly. Overall, this chair offers excellent value for the price.